WHAT TO KNOW ABOUT YOUR DEMO
- It costs $30 to demo a maximum of two (2) racquets.
- All demos will be strung with the FURI Sport 17g C4 string (1.23) @ 54 lbs.
- Only a valid credit card can be used to pay for the demo fees.
- At this time, demos can only be shipped within the 48 contiguous United States.
- You will receive a $30 discount code towards a future racquet purchase.
HOW LONG CAN I KEEP THE DEMO(S)?
You can keep a demo(s) for 7 days. For example, if you receive your demo(s) on a Monday, then you have to ship the demo(s) back to us the following Monday from then. If you receive them on a Tuesday, then you return them the following Tuesday, and so on.
HOW LONG DOES IT TAKE TO RECEIVE MY DEMO?
You should expect your demo racquet(s) to be shipped within 14 days of your request. Because demos may need servicing (stringing, regripping, etc.) prior to being shipped out, demo orders are not guaranteed to ship in the same time frame as new product purchases. Demo racquets may show in stock, but they may not be ready to ship immediately.
WHAT IS YOUR LATE POLICY?
If the demo is not shipped back on the 7th day, we will attempt to contact you. If we are unable to reach you, you will be charged $5.00/day per racquet for each following day for up to 7 days. If we do not reach you within 2 days, we will charge your credit card the full retail price of the racquet(s) and string(s).
HOW DO I RETURN THE DEMOS?
- Use the pre-paid label inside of the box.
- Place the racquet(s) inside the original box with the original packaging material.
- Seal the box, and place the return label over the existing label.
- Take the package to the appropriate staffed courier office (Indicated on the return pre-paid label - UPS or USPS.)
Please Note: Be sure to ONLY use the provided demo return shipping label for returning demos as this will guarantee insurance, tracking, and proper return for demos. Customers are responsible for providing a tracking number if returned by another shipping method.
ANY QUESTIONS ABOUT OUR DEMO PROGRAM?
Please email us at firstname.lastname@example.org.