FAQS

WHY WAS FURI SPORT STARTED?

The tennis industry has been dominated by the usual suspects. FURI Sport was founded to change the perception of tennis. Using our co-founders’ world-class expertise in fashion and sports, we’re reimagining a world where there are no barriers to play, and where, regardless of race, gender, or economics, the game is open to everyone.

In addition, you demand much more from brands than simply the highest-quality products; you want authenticity, transparency, and community. We are creating just that, with the exacting needs of an ever-changing market at the center of everything we do.

WHAT MAKES FURI SPORT PRODUCTS DIFFERENT?

We believe in manufacturing high quality products at fair prices. All of our products have been play tested by tennis experts with a combined total of 50 years of industry experience. We want you to have the confidence that when you play with FURI Sport products, you're playing with the best! Our goal is to help you take your game to the next level.

DO YOU SPONSOR PLAYERS?

We are always looking to partner with talented players. We have a set of minimum qualifications and a screening process that must be completed to be considered for sponsorship. If you're interested, please email us at hi@furisport.com.

HOW DO I BECOME AN AMBASSADOR?

We are always looking for ambassadors who love our products and want to help us grow. We have a set of minimum qualifications and a screening process for each level of ambassadorship. If you're interested in being a FURI Sport Ambassador, please email us at hi@furisport.com.

WHAT IS THE RETAIL PRICE FOR THE ARMA V2 RACQUET?

$199.00 unstrung.

WHEN WILL MY ORDER SHIP?

We offer several shipping options at checkout. Please allow 2 business days for us to receive and process your order. Please note: we only ship to the 48 contiguous United States.

WHAT IS YOUR GENERAL RETURN POLICY?

Please visit our Return & Exchanges policy page for more info.

HOW CAN I DEMO AN ARMA V2 RACQUET?

Please visit our DEMO PROGRAM page for more info.

ARE FURI SPORT STRINGS AND OVERGRIPS COMPATIBLE WITH OTHER BRANDS?

Our string and overgrips are on par and/or even better than our competitors. Customer feedback says it all.

DO YOU SHIP INTERNATIONALLY?

Currently, we are only shipping in the United States. In the future, we do plan on shipping internationally. Subscribe to our newsletter to be notified on when we will be shipping internationally.

I EMAILED CUSTOMER SERVICE, HOW LONG WILL IT TAKE TO GET A RESPONSE?

We respond to all inquiries within 24 hours.

CAN I USE A P.O. BOX FOR MY DELIVERY ADDRESS?

Unfortunately, we do not ship to P.O. Box addresses.

HOW DO I STRING THE ARMA PRO V2 OR THE ARMA LITE V2?

You can find stringing instructions for the ARMA PRO V2 and the ARMA LITE V2 by clicking here.

WILL YOU BE RELEASING A CHILDREN'S RACQUET?

Our children’s racquet is scheduled to be released Summer 2021. Subscribe to our newsletter to stay updated on all new product rollouts.

FURI x TFP COLLABORATION FAQS

HOW SHOULD I LOOK AFTER MY NEW PURCHASES?

To ensure a long, beautiful life, all items should be machine washed inside-out, on a delicate cycle/cold temperature, and laid flat to dry. Instructions are on the care tags.

WHEN CAN I EXPECT TO SEE MORE TFP?

A new collection will drop twice every calendar year.

WHERE WAS THE CLOTHING MADE?

This collection was designed in France and produced mainly in Portugal.

ANY ADVICE ON SIZING?

The fit is generally oversized, and structured to complement your body. Size charts are provided for guidance, but contact us if you have any questions.

MY SHIPMENT ARRIVED DAMAGED/DEFECTIVE. WHAT SHOULD I DO?

We’re so sorry to hear that. Please contact us at support@furisport.com.

I RECEIVED THE WRONG ITEM. WHAT SHOULD I DO?

Please contact us at support@furisport.com and we’ll get it right.

MY SHIPMENT NEVER ARRIVED

All shipments come with a tracking number, but if you’ve checked that and still haven’t received your package, let us know and we’ll look into your order ASAP. Email support@thefantomproject.com.

I EMAILED CUSTOMER SERVICE, HOW LONG WILL IT TAKE TO GET A RESPONSE?

We aim to respond to all enquiries within 24 hours.